Returns & Exchanges

At Db Journey Norway, we want you to be fully satisfied with your gear, which is why we offer a 100-day return policy on all unused products in their original packaging. Whether you need a different size or a different style, our streamlined process ensures your return is handled swiftly and professionally.

Return Process

• 1.
  Register Your Return

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags are attached, and include the printed return slip inside the box.

• 3.
  Ship It Back

  Attach the pre-paid shipping label to the outside of your package and drop it off at your nearest authorized postal service point.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your returned items, we will process your refund or exchange within 5-7 business days to your original payment method.